Did you know that your business reputation can be damaged by negative online posts and reviews, causing loss of customers and profits? Your personal reputation can also suffer.

Contrary to popular belief you do not have to stand by and do nothing if you are the subject of false online posts.  In fact, there are many things that can be done to seek removal of the post/s and to restore damage to your reputation.

For example, a “cease and desist” letter can be sent to the wrongdoer requiring that they remove the post and undertake not to repeat it. The website provider can also be approached to remove the content in accordance with the Defamation Regulations 2013 take down procedure.  If the wrongdoer does not remove the post, and it is defamatory, a Letter before Claim can be sent to them as a precursor to legal proceedings. If the harmful poster is anonymous, it may be possible to obtain a court order to identify them and/or to make use of forensic IT investigators. It is also often helpful to use the website’s own internal reporting mechanisms and to approach the search engine to obtain removal of any damaging links. NetRights law firm can implement an urgent and multi-pronged response strategy to seek urgent removal of damaging online posts. It is important to act quickly to minimise damage to your online reputation.  www.netrights.co.uk

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